2010 Session Details

The CCSA will conduct a workshop describing the new training courses available to all members at no cost. Join the CCSA and learn how you and your staff can be trained and certified on We Expect ID, WHMIS, Safe Habits and Safe People and other courses important to the day-to-day operation of your business.

Join executives from the industry’s leading categories for an interactive discussion on the key aspects affecting your stores’ sales. Hear questions from real retailers about the challenges and opportunities they faced in their stores and find out from the experts what they need to do to grow their category sales.

Tick tock, tick tock, the countdown to the compliance deadline is on. How do you choose between upgrading your current pumps and investing in a new system? Attend this interactive panel to learn about the relevant costs and benefits of each option and what you need to do to prepare for the change.

A foodservice offering in your store is a great way to add incremental profits. Are you taking advantage of this growing opportunity? Attend this panel and learn from other retailers and foodservice experts how to start and operate a foodservice program in your store; how to satisfy the needs of your customers; and hear about the foodservice trends guaranteed to help you grow your bottom line.

Want to be at the forefront of the car wash industry? Join industry insiders as they discuss the key trends, issues and challenges facing car wash businesses today. Learn where the industry is going and what you can do to keep ahead of the competition.

Retailers hoping to grow a prosperous business can’t continue to rely exclusively on the traditional top categories. Your future success depends on your ability to innovate and offer exciting new products to your shoppers, while aggressively promoting and focusing on making them destination categories. How can you develop a strong consumer base that will choose your store to shop for healthy snacks, beverages and breakfast options? Attend this session to see how real c-store owners turned their small businesses into growing and profitable categories.

Kickstart your morning with this high profile and popular industry panel. Get the answers to your critical questions from key executives from different packaged goods companies as well as leading retailers.

This seminar is intended to appeal to those retailers who are unhappy with their current store and have been thinking about renovating, but are not sure where to start, what to do, or if a renovation makes sense for them. Presented by Hugh Large, “The Convenience Guru,” this session will cover the issues you need to think about before starting the project, help identify the decisions you need to make, clarify what you are trying to accomplish, and review the costs involved and the potential payback.

We did the research and now you can reap the rewards! Find out how you compare with your competitors. What factors are hurting your site’s profitability? What upgrades are operators looking at in 2010? Don’t miss the only car wash education session in Canada that will provide answers to these and other questions.

This seminar is a must-attend for those retailers who have been operating their store for some time and are struggling to maximize their store’s potential for sales and profit growth. Presented by Hugh Large, “The Convenience Guru,” this session will review where the convenience business is today and where it’s going; it will help you understand how you can better manage and track your store’s performance; and how you can better manage your assortment and improve your merchandising to keep your store current and flourishing.

Start your day right by attending an industry updated by Len McGeouch, chairman of the WCSA, followed by a keynote presentation by Liel Miranda, Vice President - Marketing, Imperial Tobacco Canada. This is your chance to hear about the latest industry news, burning issues and what the future holds for your c-gas business.

You want to grow your large categories such as tobacco, beverages, confectionery, and lottery but don’t know how, whom to depend on to help, or what to ask for. What are the key trends in these categories; what should you do to maximize your potential for growth and profit; and how can you best work with suppliers and others to get you the results you desire? Attend this session to understand best practices in working with distributors, manufacturers/vendors, and others in the c-retail community to leverage current trends and grow these categories.

Learn about new practices and how incorporating them can save the environment and your business. Hear from industry professionals on bylaw updates and recent compliance measures.

From HR to PR, find and make connections that work. Join us for this interactive session with CCA’s guest speaker on how to build effective relationships to benefit your business and increase profitability.

Attend this session presented by Imperial Tobacco Company Ltd. to learn how to successfully manage the tobacco category in your store. Discover what you can do to train your staff, retain and grow your sales even in today’s challenging market.

Moderated by Your Convenience Manager Group Publisher Alan Fogel, this panel will highlight the major challenges and opportunities facing the c-gas channel in the west. The Western Convenience Stores Association will host leading retailers and suppliers in an interactive panel discussion on burning issues affecting your business, such as labour relations, energy issues, and tobacco regulation.

Contraband is a major problem for retailers in the c-gas industry and is on the rise in the West. Attend this panel featuring the first ever representation from each Western provincial government of officials who will discuss the government’s efforts in the fight against contraband. Don’t miss your opportunity to learn how you as a retailer can join the efforts against the spread of illicit tobacco and protect your biggest category.