DAY 1
Tuesday, March 3, 2020

Compliance in the workplace; Are you ready for an inspection?
9.00 a.m. – 10.15 a.m.
Avoid fines, injuries to employees, and lost productivity by ensuring your business is compliant with the latest workplace regulations. Topics covered will include posting and training requirements, documentation, health and safety, workplace inspections, and reporting and investigating procedures. Join us for important discussion that will equip you with the tools to protect your business and employees.
Coffee break
10.15 a.m. - 10:30 a.m.
CCA's roundtable discussion
10.30 a.m. – 12.00 p.m. 
Discover the tips and tricks of seasoned industry carwash veterans and fellow operators in this highly interactive session. Topics covered will include marketing strategies, social media promotion and profile management, and dealing with custom-er complaints, and much more.
Don’t miss this opportunity to have your specific questions and issues addressed by some of the most experienced operators and suppliers in the business. 
12:00 p.m. - 1:00 p.m.: CCA hosted Luncheon 

DAY 2
Wednesday, March 4, 2020

Canadian Carwash Association Carwash Tour
8:30 a.m. - 12:00 p.m.
Hosted by the Canadian Carwash Association (CCA), the fifth annual CARWACS Carwash Tour will take place in Ontario. The tour will visit a number of CCA member carwash sites across southern Ontario as carwash operators enjoy a morning of networking, lunch and interactive site tours. Tour locations will be announced early 2020.
8:30 a.m.: Buses departure from the Toronto Congress Centre
12:00 p.m.: Buses return to the Toronto Congress Centre for the CCA hosted Luncheon